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Conversion Optimization and SEO – successful together

By Joerg Dennis Krueger on

A high ranking in search engine results is critical for nearly all businesses. And rightly so: organic users are inexpensive, highly interested, and sustainable. But how should websites be designed so that they are easy to find with search engines?

Simply put, content and internal links are said to be the keys to success. How can websites be designed along these criteria without losing sight of conversions? From a usability (and conversion) point of view, a wall of text is just as undesirable as overhanging and unclear navigation menus. Are we stuck with the clash between SEO and conversion optimization?

To keep it short: no! Websites can be optimized for search engine crawlers as well as user conversion. Not only can they be optimized for both, but they should be. A full scope analysis, with both SEO and conversion optimization experts at the table, guarantees a user and search engine friendly website design. Conversion rate optimization is very important for a website’s success. The earlier this exchange takes place, the more time, stress, and unnecessary costs can be saved in the end.

Optimizing the conversion rate is crucial for a website’s success, because rather than taking the expensive and costly route of always buying more traffic, you can take advantage of streams of existing users. Reservations about conversion optimization are often heard, that tests influence Google rankings, or that changes can’t be made to the page without negatively influencing on-page optimization. This is somewhat short-sighted, since conversion optimization and SEO fit together very well.

Testing does not influence rankings

For Google and co., these tests are completely undetectable. All leading testing-tools work with JavaScript (AJAX) to replace the page’s original content with text content in the browser. Since the HTML source code is unchanged, the tests have no effect on search engine rankings. Furthermore, Google supports conversion optimization with its website optimizer and the Google Conversion Professionals program, and emphasizes somewhat that such JavaScript replacement are not interpreted as spamming.

On-page optimization for SEO and better conversion rates are not mutually exclusive

Websites with good conversion rates can be listed at the top of organic searches. When conversion specialists and experts work together for SEO, such as the case is with QUISMA, each new test variant allows for the best possible on-page optimization. Moreover, many SEO relevant adjustments can be made to conversion-optimized pages without affecting the conversion rate.

To take a closer look at overhanging  menus from the introduction: for usability and conversion, a compact and well-arranged menu could be placed at the top of the page. Further down on the page, all of the subcategories can be listed and linked. This achieves a compromise where both goals are compatible with each other.

Finally, all traffic should be measured well to see if it leads to a good conversion rate. If new users gained by SEO don’t generate any revenue due to bad usability, then the search engine optimization was for nothing. Accordingly, holistically thinking SEOs will keep conversion rate in mind, and use the conversion rate optimization to ensure that the client benefits from good results in the end.

(Original article was published in German at Twoqubes.com)

The author

Jörg Dennis Krüger (Xing/LinkedIn) is Senior Manager Conversion Optimization at QUISMA – a GroupM company.

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Usability Begins with a Plan

By Joerg Dennis Krueger on

Conversion optimisation is, above all, usability. Only if visitors can find their way around a website easily will the conversion rate (leads, purchases etc.) be high.

However, usability – which means conversion optimisation – is not just about testing. Testing is indeed vital and is the fastest way to obtain meaningful information on visitor behaviour. First, however, test variants have to be developed.

So everything starts with the drafting of possible display variants. Drafts can be done on paper or using tools like Visio, Powerpoint or – my favourite – Pidoco (former RapidRabb.it).

During such a prototyping phase, different presentation possibilities can be tried out, although, at least at the beginning, you won’t be able to test all of them. This phase is vital as it creates a good basis for testing: especially at the start, test variants, which first need to be developed, should differ as much as possible.

Example prototype of an alternate start page for an online shop

Example prototype of an alternate start page for an online shop created with pidoco

The creation of such a prototype draft does not require a graphic artist, but knowledge about the website, its visitors and the products. After the elements and different forms of presentation have been planned in this step, they serve the graphic artist as a useful basis for the creation of the web design. This also limits the number of correction runs as many obstacles have been overcome beforehand and many misunderstandings have been prevented.

The realised websites are then ready for testing.

This approach is also very recommendable for the planning of multi-variant tests, as, based on a basic pattern which often has to be found first, different elements can be developed before the work-intensive graphic design process starts.

In this way, good prototyping can also save a lot of time and money in the area of conversion optimisation, allowing for a much more focused testing process.

The author

Jörg Dennis Krüger (Xing/LinkedIn)  is the founder and CEO of Optimeister – Conversion Optimization with a guarantee for success. The German online optimisation agency offers a complete optimisation service for landing pages, websites and online shops. Optimeister uses Vertster for its projects and offers support to Vertster users in German-speaking countries.

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Filed under: A/B Testing, Conversion — Tags: , , ,